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Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.
Viktor Fankl
latest articles
To deliver exceptional outcomes, start with exceptional leaders
One of the most pleasurable dining experience of my life happened recently at a group luncheon. There are hundreds and probably even thousands of amazing Asian fusion restaurants in the world, so why does Sexy Fish in London stand out as one of the best dining...
Six Obsessions That Define Customer-Driven Companies
Everyone espouses a customer-first ethos. Every market, every geographical region, every vertical, every tier of the market would say they are customer-driven. Frankly, this is a lot of hot air. It’s often said but rarely is it lived within the organisations. There is...
The Trinity of Change
“Metaphorically speaking it can be said that every business is supported by a ‘three legged stool.’ Each leg of the stool represents one of the three essential elements needed to run a successful enterprise.” Those are the words of Ernest Sirolli, putting forth his...
Leadership mode management
Recently we have been having lots of conversations about the main modes leaders live in. There are lots of things on an executives and leaders agenda, and these tend to fall into three main categories Doing. Strategy. People. Therefore leaders find themselves in...
Investing in taking time to sharpen vs the cost of being blunt
When we dedicate ourselves to learning something new, we practice until we feel we have mastered it. Then for a time, we operate in “set and forget” mode, unconsciously doing what we have practiced and what we know. If we get too comfortable here, our knowledge...
You cannot pour from an empty cup
Take care of you. As leaders, as partners, as family members, we cannot give to others if we are empty physically, mentally or emotionally. Leadership of your business, of your team, of your customers, and of yourself means unleashing the highest potentials across the...